GDPR & Privacy Policy

We take your privacy very seriously. Please read this privacy policy carefully as it contains important information on who we are and how and why we collect, store, use and share your personal information. It also explains your rights in relation to your personal information and how to contact us or supervisory authorities in the event you have a complaint.

We collect, use and are responsible for certain personal information about you. When we do so we are subject to the Data Protection Act 2018 and we are responsible as ‘controller’ of that personal information for the purposes of the law.

This website has been built with Wix their privacy policy can be found at: https://www.wix.com/about/privacy

This privacy notice was published on 17th November 2023.

We may change this privacy notice from time to time—when we do we will inform you via our website & social media.

WHO WE ARE

We, us, our, me, I, refers to Baby Bubble Club.

PERSONAL INFORMATION WE COLLECT

We may collect and use the following personal information about you:

your name and contact information, including email address and telephone number
your gender information, if you choose to give this to us
your contact history, class history
information from accounts you link to us, e.g. Facebook & Instagram
information about how you use our website, social media, communication and other systems
visit history
your responses to surveys, competitions and promotions
your billing information, transaction and payment card information;

In addition the following information is collected, stored and processed by a third party questionnaire supplier Hubspot:

yours and your baby’s name and contact information, including email address and telephone number
health and allergy information
home address
date of birth

This personal information is required to provide our services to you. If you do not provide personal information we ask for, it may delay or prevent you from participating in our Classes and using our services.

HOW YOUR PERSONAL INFORMATION IS COLLECTED:

We collect most of this personal information directly from you—in person, by telephone, text or email and/or via our website and app. However, we may also collect information:

by you completing a registration form on Hubspot which is sent to you
from a third party with your consent, e.g. your bank or building society
from cookies on our website
via our IT systems and social media

COOKIES

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

We use the following cookies:

Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

HOW AND WHY WE USE YOUR PERSONAL DATA:

Under data protection law, we can only use your personal information if we have a proper reason for doing so, e.g.:

to contact you in connection with your class bookings
to comply with our legal and regulatory obligations;
for our legitimate interests or those of a third party; or
where you have given consent.

A legitimate interest is when we have a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests.

WHO WE SHARE YOUR DATA WITH

We routinely share personal information with:

Hubspot hold and submit our questionnaires.
third parties we use to help deliver our classes and services to you, e.g. venues and instructors;
third parties approved by you, e.g. social media sites you choose to link your account to or third party payment providers;
our bank;

We only allow our service providers to handle your personal information if we are satisfied they take appropriate measures to protect your personal information. We also impose contractual obligations on service providers relating to ensure they can only use your personal information to provide services to us and to you. We may also share personal information with external auditors, e.g. in relation to the audit of our accounts.

We may disclose and exchange information with law enforcement agencies and regulatory bodies to comply with our legal and regulatory obligations.

We will not share your personal information with any other third party.

How long we retain your data

We will keep your personal information while you have classes with us to you. Thereafter, we will keep your personal information for as long as is necessary:

to respond to any questions, complaints or claims made by you or on your behalf;
to show that we treated you fairly;
to keep records required by law.

We will not retain your personal information for longer than necessary for the purposes set out in this policy. Different retention periods apply for different types of personal information. When it is no longer necessary to retain your personal information, we will delete or anonymise it.

WHAT RIGHTS YOU HAVE OVER YOUR DATA

If you have attended a class, or have completed the questionnaire, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

If you would like to exercise any of those rights, please:

email or call us.
let us have enough information to identify you including your full name and address;
let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill); and
let us know what right you want to exercise and the information to which your request relates.

WHERE WE HOLD YOUR DATA

Information may be held at our office and those of our third party agencies, service providers, representatives and agents as described above (see above: ‘Who we share your personal information with’).

Some of these third parties may be based outside the European Economic Area. For more information, including on how we safeguard your personal information when this occurs, see below: ‘Transferring your personal information out of the EEA’.

To deliver services to you, we share your personal information outside the European Economic Area (EEA), with Hubspot. which is a US registered company. The USA does not have the same data protection laws as the United Kingdom and EEA. We will, however, ensure the transfer complies with data protection law and all personal information will be secure. Hubspot is a member of the Privacy Shield which requires them to provide protection to personal data shared between Europe and the US.

If you would like further information please contact us.

We have appropriate security measures to prevent personal information from being accidentally lost, or used or accessed unlawfully. We limit access to your personal information to those who have a genuine business need to access it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

CONTACT

Please contact us by, email or telephone if you have any questions about this privacy policy or the information we hold about you.

Our contact details are shown below:

Baby Bubble Club

Telephone 07596 053899

Email: georgia@babybubble.club

GDPR & Privacy Policy

GDPR & Privacy Policy

We collect, use and are responsible for certain personal information about you. When we do so we are subject to the Data Protection Act 2018 and we are responsible as ‘controller’ of that personal information for the purposes of the law.

​

This website has been built with Wix their privacy policy can be found at: https://www.wix.com/about/privacy

This privacy notice was published on 17th November 2023.

We may change this privacy notice from time to time—when we do we will inform you via our website & social media.

​

​

WHO WE ARE

We, us, our, me, I, refers to Baby Bubble Club.

​

PERSONAL INFORMATION WE COLLECT

We may collect and use the following personal information about you:

your name and contact information, including email address and telephone number

your gender information, if you choose to give this to us

your contact history, class history

information from accounts you link to us, e.g. Facebook & Instagram

information about how you use our website, social media, communication and other systems

visit history

your responses to surveys, competitions and promotions

your billing information, transaction and payment card information;

In addition the following information is collected, stored and processed by a third party questionnaire supplier Hubspot:

yours and your baby’s name and contact information, including email address and telephone number

health and allergy information

home address

date of birth

This personal information is required to provide our services to you. If you do not provide personal information we ask for, it may delay or prevent you from participating in our Classes and using our services.

​

​

HOW YOUR PERSONAL INFORMATION IS COLLECTED:

We collect most of this personal information directly from you—in person, by telephone, text or email and/or via our website and app. However, we may also collect information:

by you completing a registration form on Hubspot which is sent to you

from a third party with your consent, e.g. your bank or building society

from cookies on our website

via our IT systems and social media

​

COOKIES

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

We use the following cookies:

Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

​

​

HOW AND WHY WE USE YOUR PERSONAL DATA:

Under data protection law, we can only use your personal information if we have a proper reason for doing so, e.g.:

to contact you in connection with your class bookings

to comply with our legal and regulatory obligations;

for our legitimate interests or those of a third party; or

where you have given consent.

A legitimate interest is when we have a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests.

​

​

WHO WE SHARE YOUR DATA WITH

We routinely share personal information with:

Hubspot hold and submit our questionnaires.

third parties we use to help deliver our classes and services to you, e.g. venues and instructors;

third parties approved by you, e.g. social media sites you choose to link your account to or third party payment providers;

our bank;

We may disclose and exchange information with law enforcement agencies and regulatory bodies to comply with our legal and regulatory obligations.

We will not share your personal information with any other third party.

How long we retain your data

We will keep your personal information while you have classes with us to you. Thereafter, we will keep your personal information for as long as is necessary:

to respond to any questions, complaints or claims made by you or on your behalf;

to show that we treated you fairly;

to keep records required by law.

We will not retain your personal information for longer than necessary for the purposes set out in this policy. Different retention periods apply for different types of personal information. When it is no longer necessary to retain your personal information, we will delete or anonymise it.

​

​

WHAT RIGHTS YOU HAVE OVER YOUR DATA

If you would like to exercise any of those rights, please:

email or call us.

let us have enough information to identify you including your full name and address;

let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill); and

let us know what right you want to exercise and the information to which your request relates.

​

WHERE WE HOLD YOUR DATA