Terms & Conditions

Booking Onto A Class

When booking you have the option to either book onto the whole term at a discounted rate or as PAYG for each class. If you decide to book onto your first class in week 5, your booking will automatically be cancelled and a refund will be given. This final week is reserved directly for those that have attended previous weeks.

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All bookings for classes need to be made the day before class at 9pm at the very latest so I can prepare packs, handouts and other equipment in enough time. If the booking is made after 9pm the day before class or on the day of class, I have the right to cancel your booking and a transfer of class or full refund (excluding booking card transaction fee) will be given, if this happens you will be notified. 

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After Booking Your Class – Consent Form

After booking your class you will be sent a consent form to complete. This will be sent via WhatsApp or text (unless requested by another means of contact). The consent form will need completing no later than 48 hours before your first class starts. A consent form needs signing at the beginning of each term unless you are re-doing the term then I will carry the previous consent form over. If anything has changed since the previous consent form was completed, it is your responsibility to let Georgia know before the new term starts.

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The consent form requires information regarding contact details, relevant health conditions, allergies, consent to the class and waiver regarding claims made. It is important this form is completed to ensure classes are kept safe for everybody. If booking has been made but if there is refusal or late entry of consent form, this will mean you are unable to attend classes at Baby Bubble Club and you will be refunded.

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Photography & Privacy In Class

Photos taken during class by yourself, should only include your baby and not any class materials and other parents/babies. When a mum is breastfeeding, expressing or changing their baby’s nappy, photos should NOT be taking place at all – privacy should be respected at all times to ensure everyone feels safe and relaxed.

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• Occasionally I (Georgia) will be taking photos during class. I will ALWAYS seek permission from each parent in class before the first class starts. If you are happy for photos to be taken, you will be required to sign the photo consent form in class. If you’d rather I cover your child’s face with an emoji before creating adverts/social media posts this is absolutely fine, just specify this on the photo consent form when signing.

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• All photos taken, may be used for publicising Baby Bubble Club (Facebook, Instagram, TikTok, leaflets, magazines etc.) as this is a small business publicising is important.

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• If you would like copies of any photos I (Georgia) have taken of you or your baby, these can be sent to you via WhatsApp or email.

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• Photos will never be sent or used for any other reason than for what has been stated. Photos will never be sold but will remain the ownership of Baby Bubble Club and therefore should not be saved/distributed (unless it is of your own baby).

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• If you refuse photos taken of you and your baby, this decision will be respected at all times and you will not be asked again. Occasionally when taking photos of other mums and babies you may unintentionally end up in the background of a photo, if this occurs you and your baby will be edited out immediately but I will always do my best to avoid that happening in the first place. 

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• If at a later date you’d like photos deleted of you and your baby, please let myself (Georgia) know and this can done. This will also stop all future advertisements/social media posts being made with your photo(s), however, any existing advertisements/social media posts may still be used.

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If any baby is nappy-free for whatever reason (nappy changing included), NO photos are to be taken by anyone in class.

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Occasionally at venues they will have CCTV within the building/room the class is being held. Copies of their privacy policy must be requested directly with the venue.

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Baby Weighing Scales

In Dreamy Bubbles you will have the ability to weigh your baby should you wish to at the end of class. The scales will be available in class on weeks 1, 3 & 5. If you do intend on weighing your baby I am fine for you to choose whether you weigh your baby naked or in just a nappy, all I ask is that you bring your own muslin or blanket (you should NOT use the Baby Bubble Club baby massage towels) to use on the scales and to sanitise after use (sanitising wipes are available to use). 

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Here’s how to use the baby scales:

1. Undress your baby ready

2. Place muslin or blanket on the scales

3. Turn on the scales and ensure it is set to zero and the correct mass unit is set e.g. lbs or kgs

4. Place your baby on the scales and wait a few seconds for the measurement to settle

5. Turn off the scales

6. Remove your baby and the muslin/blanket 

7. Wipe down the scales with an antibacterial wipe which is located next to the scales

8. Feel free to record your baby’s weight in their red book. Proceed to dress your baby on the massage mat provided (if your baby is naked or you intend on changing their nappy, please ensure your travel nappy mat is placed on top of my mat to help keep the massage mats sanitary – massage mats are sanitised at the end of each class).

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Baby Bubble Club are not liable for any incorrect weight readings and cannot offer any medical advice. If you have concerns regarding infant feeding, your baby’s weight, breastfeeding, or your baby’s general health, please contact your midwife/health visitor/GP for advice. You are responsible for weighing your own baby and any accidents/injuries occurred when weighing your baby, Baby Bubble Club are not liable for.

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Sickness & Ill Health

If you or your baby have any contagious illnesses such as sickness, diarrhoea, COVID, chicken pox, impetigo, tonsillitis, hand-foot & mouth etc. I request that you DO NOT attend any classes until you and your baby are well again. If you are unsure if you are allowed to attend, then please don’t hesitate to get in contact with myself (Georgia) before class. If you have recently had a case of sickness, diarrhoea or COVID, you cannot attend class until 48hrs after your last case/symptom to prevent you contaminating others.

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If you attend class and you or your baby appear unwell, you will be asked to leave class and no refunds will be given as class has started.

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If you or your baby are displaying COVID symptoms, I request that you don’t attend classes until your well again (at least 48 hours after last symptoms of COVID and until two consecutive negative lateral flow tests have been taken). Please also follow the government on any latest guidance regarding COVID and isolation requirements.  https://www.gov.uk/coronavirus

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It is important that I keep classes as safe as possible, as not all babies will have received their vaccines and they are vulnerable little beings. I’m sure mums also don’t want to be in a position where they could potentially pick up something and become unwell themselves. I hope you all understand why I have requested these rules.

If a class is cancelled from yourself, you will be offered a date of a new class on the following term (if there is space available). You only qualify for a reschedule if:

• You notify Georgia you will not be attending class at least 3 hours before class starts, via; text message, phone call or WhatsApp message.

• You are cancelling due to sickness in either yourself, your baby, or another child in your household. Cancelling due to transport issues, alternative plans etc. will not qualify for a re-schedule.

Note: If you cancelling due to sickness and are wanting to attend an alternative class, then please let me know and I will do my best to find space in a class for the following term but this may not always be possible if the term is already fully booked.

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If You Are Requiring A Full Refund

If you book onto a term of classes but decide to cancel for whatever reason, you will be entitled to a full refund excluding the booking fee if Georgia is notified before that term starts.

 

Sometimes plans can alter or you may decide you want to wait until the following term before starting baby massage or baby signing, whatever the reason it’s okay to cancel! Just get in contact with your full name and what class and term you enrolled onto, and I will cancel this for you, and you will receive a full refund excluding booking the fee back into your bank account.

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If You Are Wanting To Swap Classes

If you just want to change what term or class you have booked onto, simply get in contact with Georgia before the term starts with your full name and I can change this over for you (availability dependant).

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Cancellation Of Classes

If you have booked onto a class and I (Georgia) cancel that class due to sickness/personal reasons/car trouble etc. you will automatically be offered a like-for-like class on a different date (free of charge), or a full refund of that class. If the cancellation is caused by anything out of my control such as an act of God (extreme weather, natural disaster etc), or the venue is unable to facilitate the class, or the road is closed or there has been an accident/incident on the road by the venue causing severe delays, the list is endless. I will be in contact and I will do my best to try and move the class to another date free of charge but this isn’t always guaranteed and I will be unable to offer a refund. Any cancellations will be given in as much notice as possible but as a working mum myself, this may not always be possible, and some cancellations may be last minute.

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Award Certificates

On the last week of term (usually week 5), in Dreamy Bubbles you will carry out a full body massage on your baby and in Wonder Bubbles you will cover a variety of signs learnt over the term. At the end of class, you may be entitled to an awards certificate for you and your baby to keep. These make a lovely keepsake and reminder of what you have both achieved.

The different types of certificates are earnt by:

• Gold Award – By attending all 5 classes during that term.

• Silver Award – By attending 4 classes during that term (doesn’t have to be consecutive dates, just the same term).

• Bronze Award – By attending 3 classes during that term (doesn’t have to be consecutive dates, just the same term).

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Unfortunately, if you attend one or two classes during that term, you will not qualify for a certificate. If you are absent due to sickness unfortunately that will affect your chances of achieving your award certificate. If class is cancelled by myself (Georgia) and you attend the alternative date, you will still be entitled to your certificate.

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Certificates have no value and are not an official qualification, they are merely a keepsake of you and your baby’s achievement.

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Dreamy Bubbles Massage Packs

When you attend your first class you if you are a term booking you will be given a Dreamy Bubbles massage pack for you to keep, free of charge! If you are PAYG you will be given baby massage oil and all the relevant class material each week.

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The Dreamy Bubbles packs are made up of; massage oil, a massage booklet, class handouts, a Wellness Pack with treats included, information on baby massage and offers on future terms. All class material is owned and copyright of Baby Bubble Club. Copies cannot be made, extracts should not be copied/shared, and photographs of the materials cannot be shared. These are solely for your own personal use at home.

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You will be given massage booklets (PAYG or term booklet) and handouts at the beginning of each class. 

Please remember to bring your massage packs to each class, if your pack is damaged or lost and you require a new one, you will be charged £5 for a new pack (this will not include the treats from the Wellness Pack).

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If you attend the following term, you will be requested to bring your massage pack from the previous term. Any new handouts, booklets and offers will also be given to you for each class. This is to minimise plastic and paper waste, helping to stay as green as possible. If you attend a baby massage class at Baby Bubble Club a few terms later and you no longer have your old massage pack, a new one will be given to you free of charge.

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Baby Bubble Club Massage Oil

Massage oil at Baby Bubble Club, is put into bottles by myself (Georgia). The unscented massage oil provided in class is of food grade quality and is safe and edible for your baby. On your first day of class, I (Georgia) will run through an induction to baby massage and notify you of what oil will be used for massage. Any possible skin reactions caused by the oil are not liable with Baby Bubble Club and it is advised to stop use immediately if reaction occurs.

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If you are running low or run out of massage oil during your term at Baby Bubble Club, you can buy more baby massage oil from our online shop.

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Wonder Bubbles Baby Signing Files

If you book onto a term then you will receive a Wonder Bubbles baby signing file for you to keep, free of charge! If you are PAYG you will just receive the relevant class material each week.

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The Wonder Bubbles pack these are made up of; a Wonder Bubbles diary, a what's on guide, weekly class handouts, information on the benefits of baby signing and offers on future terms. All class material is owned and copyright of Baby Bubble Club. Copies cannot be made, extracts should not be copied/shared, and photographs of the materials cannot be shared. These are solely for your own personal use at home.

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You will be given baby signing handouts and any other class materials at the beginning of each class. 

Please remember to bring your baby signing files to each class, if your file is damaged or lost and you would like a new one you will be charged £5 for a new file.

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If you attend the following term, you will be requested to bring your signing file from the previous term. Any new handouts, diaries and offers will also be given to you for each class. This is to minimise plastic and paper waste, helping to stay as green as possible. If you attend a baby signing class at Baby Bubble Club a few terms later and you no longer have your old signing file, a new one will be given to you free of charge.

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Booking Future Classes

When classes have finished in your current term, it can feel sad not having the class in your diary for Dreamy, Wonder, or Discovery Bubbles anymore. Nevertheless, just because you have completed a term with us, this doesn’t mean you have to stop classes with us. Baby and toddler classes with us don't need to have an end date and if you choose to, you can attend as many classes as you’d like.

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Prices

All prices displayed are in pounds sterling and include any taxes and booking fee, this means it covers the card transaction fee. If you are wanting to avoid the extra fee (approx. 0.80p), then you can pay via bank transfer (please get in contact with Georgia for further info.)

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You may notice prices may differ between different venues in different towns, this is due to adding in the extra cost of fuel, venue hire etc. 

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Prices are subjected to change.

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Offers

Offers will be displayed on the ‘Book a Class’ page. Recurrent offers include –

Twins & Siblings Policy:

If you are a parent of twins/babies (under 18 months) and book onto a baby massage/signing class, you only have to pay for one baby and the other baby(ies) can attend for free. You will only receive one baby massage pack/baby signing file and one set of class handouts. If completing baby massage, you will still have access to a massage mat and towel for each baby attending. In both baby massage and baby signing classes, you will also receive a certificate for each baby attending on completion at the end of the term.

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Proof of siblings may be required/requested by Georgia. This offer cannot be used in conjunction with any other offers unless specified. To book a place for your twins/babies please contact Georgia befirehand to ensure there is space before booking. Once this has been confirmed you can book via the booking page and state in the child’s name box all the babies names attending. When completing the consent form this must be completed separately for each baby attending.

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Previous Customers:

Previous customers of Wonder Bubbles will receive a discounted price for the next term of classes (you will find this offer code at the bottom of the what's on guide). If you choose to attend a second term of either Dreamy Bubbles or Wonder Bubbles you will be expected to bring your previous baby massage/signing pack to class and any new handouts (different to previous terms) will be given to you. A top up of massage oil will be given if required into your previous bottle. For each term completed you and your baby(ies) will receive a new certificate.

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Reusing as and where possible is encouraged to prevent waste and single use plastic. Any incorrect use of this voucher will make the offer void and you may not be accepted onto the class and may not receive a refund. This cannot be used in conjunction with other offers, neither can it shared, transferred, exchanged and has no cash value. In order for the voucher code to work, it must be the same parent and baby attending.

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Online Shop

All purchases made are for pick up (from class) only. Once an order has been placed and the item is ready, a date for pick up will be sent to yourself via text. If you do decide you want a refund this must be made known before receiving the item. Refunds are unavailable once you receive the item. Prices in the shop are not fixed and can change as and when. All purchases made have to be paid online before receiving goods. No deliveries or collections can be made elsewhere other than the pick up point that has been stated. When collecting your item from class you may be required to give your order number or name as reference. If you fail to pick up your order from the agreed location then pick up will be rescheduled once more, but after then if pick up is unsuccessful then the order will be cancelled and refunded. All payments include taxes and are in pounds sterling, occasionally it may be visible in dollars but please disregard this currency.

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Gift Vouchers

Gift vouchers can be purchased for either yourself or a loved one. Gift vouchers can be purchase via our shop and can either be digital or physical gift cards. Once a gift voucher has been purchased, these will not qualify for a refund.

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Payment By Wix Payments / Stripe / Paypal / Apple Pay / Google Pay

We are completely cashless and accept a variety of payment providers to give you the choice at checkout. By making a payment with us you are agreeing to the terms and conditions of Wix Payments. More information can be found here: https://www.wix.com/about/terms-of-payments 

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Terms Of Website Use

The terms of use (together with the documents referred to in it) tells you the terms of use on which you may make use of our website www.babybubble.club (our site), whether as a guest or a registered user. Use of our site includes accessing, browsing, or registering to use our site.

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Please read these terms of use carefully before you start to use our site, as these will apply to your use of our site. We recommend that you print a copy of this for future reference.

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By using our site, you confirm that you accept these terms of use and that you agree to comply with them.

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If you do not agree to these terms of use, you must not use our site.

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Other Applicable Terms

These terms of use refer to the following additional terms, which also apply to your use of our site:

• Our GDPR & Privacy Policy which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing, and you warrant that all data provided by you is accurate.

• Our Acceptable Use Policy (see below), which sets out the permitted uses and prohibited uses of our site. When using our site, you must comply with this Acceptable Use Policy.

• Our Cookie Policy, which sets out information about the cookies on our site.

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If you purchase goods from our site, our Terms and conditions of supply will apply to the sales.

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Changes To These Terms

We may revise these terms of use at any time by amending this page.

Please check this page from time to time to take notice of any changes we made, as they are binding on you.

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Changes To Our Site

We may update our site from time to time, and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it.

We do not guarantee that our site, or any content on it, will be free from errors or omissions.

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Accessing Our Site

Our site is made available free of charge.

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We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.

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You are responsible for making all arrangements necessary for you to have access to our site.

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You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

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[Our site is directed to people residing in the United Kingdom. We do not represent that content available on or through our site is appropriate or available in other locations. We may limit the availability of our site or any service or product described on our site to any person or geographic area at any time. If you choose to access our site from outside the United Kingdom, you do so at your own risk.]

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Intellectual Property Rights

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it.  Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

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You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.

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You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

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Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

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You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

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If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

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No Reliance On Information

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

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Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.

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Limitation Of Our Liability

Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

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To the extent permitted by law, we exclude all conditions, warranties, representations, or other terms which may apply to our site or any content on it, whether express or implied.

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We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

• use of, or inability to use, our site; or

• use of or reliance on any content displayed on our site.

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If you are a business user, please note that in particular, we will not be liable for:

• loss of profits, sales, business, or revenue;

• business interruption;

• loss of anticipated savings;

• loss of business opportunity, goodwill or reputation; or

• any indirect or consequential loss or damage.

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If you are a consumer user, please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

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We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.

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We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

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Different limitations and exclusions of liability will apply to liability arising because of the supply of any goods by use to you, which will be set out in our Terms and conditions of supply.

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Viruses

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.

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You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

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Applicable Law

If you are a consumer, please note that these terms of use, its subject matter and its formation, are governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

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If you are a business, these terms of use, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

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Contact Us

To contact us, please email georgia@babybubble.club

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Website Acceptable Use Policy

This acceptable use policy sets out the terms between you and us under which you may access our website www.babybubble.club (our site). This acceptable use policy applies to all users of, and visitors to, our site.

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Your use of our site means that you accept, and agree to abide by, all the policies in this acceptable use policy, which supplement our terms of website use.

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Prohibited Uses

You may use our site only for lawful purposes. You may not use our site:

• In any way that breaches any applicable local, national or international law or regulation.

• In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.

• For the purpose of harming or attempting to harm minors in any way.

• To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).

• To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

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You also agree:

• Not to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of our website terms and conditions.

• Not to access without authority, interfere with, damage or disrupt:

• any part of our site;

• any equipment or network on which our site is stored;

• any software used in the provision of our site; or

• any equipment or network or software owned or used by any third party. 

 

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Suspension And Termination

We will determine, in our discretion, whether there has been a breach of this acceptable use policy through your use of our site.  When a breach of this policy has occurred, we may take such action as we deem appropriate.

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Failure to comply with this acceptable use policy constitutes a material breach of these terms and conditions, upon which you are permitted to use our site, and may result in our taking all or any of the following actions:

• Immediate, temporary or permanent withdrawal of your right to use our site.

• Immediate, temporary or permanent removal of any posting or material uploaded by you to our site.

• Issue of a warning to you.

• Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.

• Further legal action against you.

• Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

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We exclude liability for actions taken in response to breaches of this acceptable use policy. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.

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Changes To Acceptable Use Policy

We may revise this acceptable use policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you. Some of the provisions contained in this acceptable use policy may also be superseded by provisions or notices published elsewhere on our site.